In case of dispute, the German version of this page prevails — .
Instructions on withdrawal
Draft. These instructions have not yet been reviewed by a lawyer and are not binding legal advice. The final version will follow before sales begin.
These instructions apply to an order that contains goods and a consultation service.
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
[DRAFT — This order contains both goods and a service. For the goods, the period begins when you receive them; for the service, when the contract is concluded. The wording that cleanly separates both periods in one set of instructions will be supplied by our legal advisers.]
To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement. You may use the model withdrawal form printed below, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery.
We will make the reimbursement no later than 14 days, using the same means of payment as you used for the initial transaction. You will not incur any fees as a result of such reimbursement.
[DRAFT — Return postage has not been decided yet: the consumer bears it only if exactly that is stated here (§ 357(6) BGB, German Civil Code). As long as this sentence is open, the returns process cannot rely on it.]
[DRAFT — Compensation for use of the goods: wording to follow.]
When the right of withdrawal does not apply
[DRAFT — Sealed goods which are not suitable for return due to health protection or hygiene reasons are excluded from the right of withdrawal once the seal has been broken. How far this exception reaches across the catalogue will be clarified by our legal advisers.]
[DRAFT — Consultations that, at your express request, have already been performed within the withdrawal period: wording to follow.]
The quickest way to withdraw is the form at Withdraw from contract. You do not need to sign in, and you receive the confirmation by email straight away.
Model withdrawal form
Complete and return this form only if you wish to withdraw from the contract.
To: Vitalmyn, email: kontakt@vitalmyn.com
- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*):
- Ordered on (*) / received on (*):
- Name of consumer(s):
- Address of consumer(s):
- Signature of consumer(s) (only if this form is notified on paper):
- Date:
(*) Delete as appropriate.